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1. Create an Account
- Visit the Rento
homepage and click Sign Up.
- Select 'Individual Account'
or 'Company Account'.
- Fill in your details and
upload the required documents (ID for individuals, CR and VAT for companies).
- Verify your email to activate the account.
- Wait for approval (for
company accounts).
2. Browse & Select Equipment
- Go to the Browse
Equipment or Quick Packages page.
- Filter by category or
availability.
- View product details and
specifications.
- Select rental dates and
click 'Add to Cart'.
- Repeat for all items you
want to rent.
3. Choose Services
- During checkout, choose
your preferred services.
-
Available services:
Pickup or Delivery, On-site Setup, Technical Support.
- Service fees are added
automatically based on your selection.
- Review your choices
before proceeding.
4. Book & Pay
- Rental dates are selected during product browsing.
- System calculates rental cost, service fees, and security deposit.
- Security deposit is waived if you have a credit limit.
- There will be no Security deposit if you select on site setup.
- Choose a payment method: Card, Bank, Saddad.
- Digitally sign the agreement before order confirmation.
- Submit payment and receive confirmation.
5. recive your equipment
- On the scheduled date,
pick up from the warehouse or receive delivery.
- If any item is not
working, report it before use or setup.
- Scan QR codes for setup
or safety instructions.
- Sign the agreement before
confirming receipt.
6. Return & Refund
- Return items to warehouse
or request pickup.
- Rento inspects items for
damage or loss.
- Deposit is processed
within 7–21 business days, depending on your card issuer.
- Receive refund
confirmation and final invoice.
7. Earn Rewards
- Earn points with each
completed rental.
- Redeem points for
discounts or offers.
- Share your referral link
with friends.
- Track your rewards in
your dashboard.